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Shipping: We begin process and shipment as soon as your order is recieved. We ship USPS.
Return: We offer a 100% satisfaction guarantee. A full refund of the item cost will be issued on all returned, unopened items.
Privacy: Any and all information will be confidential. Your information will not be available to any person or organization other than and Richmond Animal Hospital, Inc. 
Donations: We will donate 5% of your gross reciepts to the charity of your choice. The Organization is to be a non-profit organization, school or church approved as a non-profit by the US Internal Revenue Service. We will make the donation in the purchasers name and checks will be sent once the balance in the escrow account for the organiztion reaches $200.00.